Embed · Zendesk Guide

Embed an interactive demo in a Zendesk Guide article.

Add a Tellane lane to a help-centre article with the source-code editor, and the one Guide setting that has to be on for iframes to display.

Where it goes: A how-to article in your help centre, so readers click through the workflow instead of reading it.

The snippet

One iframe

The share modal generates this for your lane; the example uses a placeholder address. 

<iframe src="https://acme.tellane.com/l/pipelines-tour" width="100%" height="640" frameborder="0" allowfullscreen></iframe>

Steps

In Zendesk Guide

  1. In Tellane, open the lane → Share → copy the Embed snippet.
  2. In Zendesk Guide, open the article editor and switch to Source code (the </> button).
  3. Paste the snippet where the player should appear and save.
  4. In Guide admin → Settings → Security, make sure Display unsafe content is enabled; Guide strips iframes otherwise.
  5. Publish the article and drive the lane.

Proof

This is what the embed looks like

A lane embedded on this page, the same way yours will be on Zendesk Guide. Drive it.

osprey.app/pipelines — captured with Tellane
LIVE DEMO
Osprey
Overview
Pipelines
Accounts
Reports
Settings
PIPELINES / Q3

Q3 enterprise pipeline

Invite teammate
Open pipeline$4.2M +12%
Win rate31% +4pts
Avg. cycle24d −6d
Weekly closed-wonJun — Aug
Meridian FreightNegotiation$380K
Cobalt HealthProposal$210K
Aster & Co.Discovery$95K
THIS PAGE EATS ITS OWN DOG FOOD
You're looking at a real Tellane demo.

Osprey is a fictional app we captured in five minutes. Click the glowing dots to drive it yourself — three stops, no sales call.

Lane progress
Embedded lane · the same player Zendesk Guide will show

If it doesn't work

What breaks, and the fix

  • The iframe vanishes on save. Display unsafe content is off in Guide settings; enable it (admin only) and re-save.
  • A 'Made with Tellane' badge shows on the demo. Free-plan lanes carry the badge; Growth removes it under Settings → Workspace.

FAQ

Questions

Is enabling unsafe content a risk?

It allows iframes and scripts in articles sitewide; restrict article editing to trusted agents.

Other platforms

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